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Importance of Customer Support and Virtual Assistant

Customer support & virtual assistance is important to maintain a strong interaction between a customer and organization.


Customer support includes everything from solving everyday problems and answering questions, and teaching customers how to use your company’s product or services. On the other hand, Virtual assistants also guide and handle tasks similar to customer support but cover many other areas.


Nevertheless, virtual assistance and customer support are crucial departments to any organization and business that wants to grow and become successful within no time.

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Why Hire Customer Support and Virtual Assistant Services?

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Customer's experience with your brand or service plays a vital role in your business progress. A good experience can lead to success, while a bad experience can make your business fail to impress them and make any progress.


This is where a need for professional Customer Support & Virtual Assistants comes in!


These areas might be crucial to your success but require hard work, dedication, focus, and expertise. Professional customer support & virtual assistant can help you save time and get more permanent customers on board confidently. With a positive attitude towards customers, they know how to deal with their problems better.

Protovo Solutions stands out in the industry with expert Virtual Assistants and Customer Support services. We provide your customers with the online assistance they need and help you grow your connections with them quicker.

What Makes Us Better?

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Within four years, we have grown and succeeded in collaborating with hundreds of businesses that require online support and assistance.

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With an outstanding exchange, we improve your customer retention and build customer loyalty that turns out to be a confirmed source of income.

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We provide the best interaction to your customers and prevent your product/service from becoming a cautionary tale to others.

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We ensure to provide you:


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Loyalty programs

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Rapid response time

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Customer self-service options

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Creative program solving

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Knowledgeable agents

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Quick, helpful, and efficient response time

You should hire our professionals for:

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Exceptional listening skills

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Impressive communication skills

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Friendly and calm presence on calls

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Ability to resolve conflict

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Well-educated and confident product seller

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Patience and good empathy towards customers

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Great persuasion skills

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We ensure to provide you exceptional customer service virtual assistant skills.

What We Offer?

Our professional Customer Support & Virtual Assistant have expertise in:

Types of Virtual Assistants We Offer

Our virtual assistants can help you complete a wide variety of tasks. You can hire from our extensive list of virtual assistants for exceptional virtual customer services.

We provide:

eCommerce Virtual Assistants

For eCommerce product data entry, managing daily inventory, writing SEO-friendly product descriptions, product category management, taxonomy development & product classification, conducting competitor’s analysis, and providing 24/7 chat support and email support to your customers.

eCommerce Virtual Assistants
Social media Virtual Assistants

Social media Virtual Assistants

We provide key services, including creating LinkedIn, Facebook, Google+ pages, social media profiles, and up-to-date posts for your business. Also, we measure performance analytics and increase and engage your audience.

Real Estate Virtual Assistants

We manage your calendars, set up your meeting, respond to your emails property reports, perform property research, and follow up over the phone and email with your clients. Additionally, prepare real estate data scraping and post ads on various platforms.

Real Estate Virtual Assistants
Virtual Research Assistants

Virtual Research Assistants

We compile all the relevant research data by searching for authentic and up-to-date information from all sites. You can expect us to conduct competitive intelligence search important statistics and guest blogging opportunities.

Virtual Administrative Assistants

We manage telephone calls, emails, schedules, customers/ bookkeeping, and contact lists in the spreadsheet. We make your travel arrangements, help you in document formatting and management, and set up meetings for you.

Virtual Administrative Assistants
Data Entry Virtual Assistants

Data Entry Virtual Assistants

Our professionals prepare, compile, sort, and review data. We enter data into your CRM system. Keeping track of tasks and activities, data management, and generating reports are also included in our services.

Virtual Bookkeeping Assistants

We take care of your bookkeeping, record-keeping, and payroll processing. We conduct inventory and expenditure management, account reconciliation, cash flow, credit card, and bank reconciliation.

Virtual Bookkeeping Assistants
Virtual Marketing Assistants

Virtual Marketing Assistants

You can assign us keyword research and social media marketing, develop and research content for conducting and running AdWord campaigns, set up mail merges, and promote your blogs.

Choose Protovo Solutions! Choose Best for Your Business!

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